Legal Information

hbaee Terms & Conditions — Please Read Before You Play

These Terms govern your use of hbaee and all services offered on the platform. By accessing your hbaee account you agree to be bound by them.

Introduction

Last updated: January 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hbaee ("we", "us", "our", "the Platform") governing your access to and use of all products, services, games, and promotional features available at hbaee.ws. Please read these Terms carefully before registering an account or placing any wager on the platform. If you do not agree with any provision of these Terms, you must not use hbaee.

hbaee reserves the right to amend these Terms at any time. Where material changes are made, we will provide reasonable notice to registered users. Your continued use of the platform following such notice constitutes your acceptance of the revised Terms. We encourage all players — whether in Dhaka, Chittagong, Sylhet, Khulna or elsewhere in Bangladesh — to review these Terms periodically to stay informed of any updates.

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Important Notice

hbaee is strictly an adults-only platform. You must be 21 years of age or older to register an account and use any service on hbaee. By proceeding, you confirm you meet this age requirement.

Key Terms at a Glance

👤 Account

A registered hbaee user profile providing access to all platform services.

🌐 Platform

The hbaee website and all associated services available at hbaee.ws.

📋 Terms

This document in its entirety, including all policies incorporated by reference.

💰 Wager / Bet

Any real-money stake placed on a game or sports event through the hbaee platform.

1. Eligibility

Use of hbaee is subject to the following eligibility requirements. Failure to satisfy any of these conditions at any time will result in the immediate suspension or termination of your account without liability to hbaee:

  • Age: You must be at least 21 years of age. hbaee may require documentary proof of age at any point during your account lifecycle.
  • Single Account: Each individual may hold only one account on hbaee. Duplicate accounts may be closed and balances forfeited without notice.
  • Accurate Information: You must provide truthful, current and complete information during registration and keep it updated. Providing false information is grounds for immediate account closure.
  • Personal Use Only: You must only use hbaee for personal, non-commercial entertainment. Operating accounts on behalf of third parties is strictly prohibited.

2. Account Registration and Security

To access hbaee's full range of services, you must register a personal account by completing the registration process and providing the required identity information. hbaee complies with applicable KYC (Know Your Customer) standards and may request identity verification documents before processing withdrawals or at any other time deemed necessary by the platform's compliance team.

2.1 Password and Login Credentials

You are solely responsible for maintaining the confidentiality of your hbaee account credentials. You must not share your username or password with any third party. hbaee will never ask you for your password via email, live chat or phone. Any activity conducted using your credentials is your sole responsibility. If you suspect unauthorised access to your account, you must notify hbaee support immediately.

2.2 Account Verification (KYC)

hbaee may require you to complete identity verification before processing any withdrawal request. Accepted documents may include, but are not limited to:

  • National ID card or passport (Bangladesh NID preferred)
  • Proof of address issued within the last three months (utility bill, bank statement)
  • Selfie or photograph for facial verification
  • Payment method verification (screenshot of bKash/Nagad account linked to your registration details)

3. Deposits and Withdrawals

All financial transactions on hbaee are conducted in Bangladeshi Taka (BDT). hbaee supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Additional payment methods may be made available at the platform's discretion. hbaee does not accept third-party payments — the name on your payment method must match the name registered on your hbaee account.

3.1 Deposits

Deposits are credited to your hbaee account balance upon confirmation from the payment processor. Minimum and maximum deposit limits apply and are displayed in the cashier section of your account. hbaee does not charge fees on deposits, though your payment provider's own transaction fees (if any) remain your responsibility. All deposits are subject to applicable anti-money-laundering checks.

3.2 Withdrawals

Withdrawal requests are processed subject to the following conditions:

  • Your account must have passed KYC verification before any withdrawal is processed.
  • Withdrawal requests are typically processed within 24-72 hours, subject to volume and verification status.
  • Bonus funds are subject to applicable wagering requirements before withdrawal is permitted. See Section 4 for full bonus terms.

4. Bonuses and Promotions

hbaee offers bonuses and promotional campaigns from time to time, including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the time the promotion is offered:

  • Wagering Requirements: Bonus funds must be wagered the required number of times before they can be withdrawn. The specific rollover multiplier for each promotion is stated in the individual promotion's terms.
  • Expiry: All bonuses expire within the timeframe stated in their specific terms. Unclaimed or unplayed bonuses that expire are forfeited automatically with no compensation.
  • One Bonus Per Promotion: Unless explicitly stated otherwise, each player is entitled to claim any given promotion only once. Attempts to claim the same promotion through multiple accounts will result in account suspension.
  • hbaee's Discretion: hbaee reserves the right to modify, suspend, or withdraw any promotion at any time. We reserve the right to void bonus winnings where we believe a bonus has been misused or claimed in bad faith.

Players are encouraged to review the specific terms of each promotion before participating. Promotion terms are published on the relevant promotion page on hbaee. For general questions about bonuses, please visit our FAQ page.

5. Fair Use and Prohibited Conduct

hbaee is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in account suspension, balance forfeiture, and may result in legal action where applicable:

  • Using automated scripts, bots, artificial intelligence tools, or any software designed to gain an unfair advantage over other players or the platform.
  • Engaging in collusion, match-fixing, chip dumping, or any form of coordinated play designed to defraud hbaee or other players.
  • Attempting to exploit software errors, glitches, or vulnerabilities in any game or platform feature. All such plays are void and winnings forfeited.
  • Engaging in any money-laundering activity or using hbaee as a conduit for any transaction not genuinely connected to online gaming entertainment.
  • Registering more than one account per individual, household, IP address, or shared device.

hbaee employs fraud detection systems that operate continuously. Any account flagged by these systems will be subject to manual review. hbaee's determination in matters of prohibited conduct is final.

6. Responsible Gaming

hbaee is committed to promoting responsible gaming across Bangladesh. We believe gaming should remain a form of entertainment and never become a source of financial stress. We provide tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options to help players manage their gaming activity. These tools are accessible from your account settings at any time.

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21+ Only — Strictly Enforced

hbaee does not permit access to any person under the age of 21. We conduct ongoing age verification and will suspend any account where underage access is suspected. If you are aware of a minor attempting to use hbaee, please contact our support team immediately.

For full details on our responsible gaming tools, self-exclusion procedures and support resources, please visit our Responsible Gaming page. hbaee encourages any player who feels that gaming is no longer a source of entertainment to self-exclude and seek professional support.

7. Intellectual Property

All content on hbaee — including but not limited to the hbaee brand name, logo, website design, graphics, text, game interfaces, and promotional materials — is the intellectual property of hbaee or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from hbaee without our prior written consent.

All game content streamed or displayed through hbaee is provided under licence from third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All rights in those games remain with their respective owners. hbaee does not claim ownership of third-party game content.

8. Limitation of Liability

To the fullest extent permitted by applicable law, hbaee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of data, loss of profits, or loss of gaming funds resulting from technical failures, network interruptions, or force majeure events. hbaee's total liability to you for any claim arising out of or related to these Terms shall not exceed the total amount deposited by you into your hbaee account in the thirty (30) days preceding the event giving rise to the claim.

hbaee makes reasonable efforts to ensure the platform is available and functional at all times. However, we do not guarantee uninterrupted access and accept no liability for service interruptions caused by scheduled maintenance, technical failures, third-party infrastructure issues, or events outside our reasonable control. Where a game round is interrupted due to a technical fault, hbaee will take reasonable steps to resolve the round fairly, which may include crediting your account with the stake amount or the value of the game state at the point of interruption.

9. Amendments and Governing Law

hbaee reserves the right to update or amend these Terms at any time. Where we consider a change to be material, we will provide advance notice to registered users via the email address associated with their account or via an in-platform notification. Your continued use of hbaee following notification of any change constitutes your acceptance of the updated Terms. If you do not wish to be bound by the updated Terms, you must close your account before the effective date of the changes.

These Terms shall be governed by and construed in accordance with the laws applicable to the operation of hbaee. Any disputes arising from or in connection with these Terms that cannot be resolved through hbaee's internal complaints procedure shall be subject to the exclusive jurisdiction of the relevant competent authority. hbaee's internal complaint resolution process is the first point of contact for any dispute — please reach out to our support team at [email protected] before escalating any matter externally.

Questions About These Terms?

Our support team is available 24/7 to help players across Bangladesh. Visit our FAQ for quick answers, or explore hbaee Casino to get started.